Accessibility Statement
Last updated: January 2026
Our Commitment
LegalRetainers.com is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities, including those with:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments (deafness, hard of hearing)
- Motor impairments (limited fine motor control, paralysis)
- Cognitive impairments (dyslexia, attention disorders, memory limitations)
Conformance Status
Current Status: Partially Conformant
"Partially conformant" means that some parts of the content do not fully conform to WCAG 2.1 Level AA. We are actively working to achieve full conformance.
- Last Assessment: January 2026
- Testing Methodology: Combination of automated testing (WAVE, axe DevTools, Lighthouse) and manual testing with assistive technologies
- Next Scheduled Review: July 2026
Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Skip to main content: Bypass navigation links to access main content quickly
- Consistent navigation: Navigation structure is consistent across all pages
- Clear headings: Proper heading hierarchy (H1, H2, H3) for easy navigation
- Breadcrumbs: Clear indication of location within the site
Keyboard Accessibility
- Full keyboard access: All interactive elements accessible via keyboard (Tab, Enter, Space, Arrow keys)
- Visible focus indicators: Clear yellow focus outlines on all interactive elements
- Logical tab order: Focus moves in a predictable, logical sequence
- No keyboard traps: Users can navigate to and from all elements
Visual Accessibility
- Color contrast: Minimum 4.5:1 contrast ratio for normal text (WCAG AA)
- Resizable text: Text can be resized up to 200% without loss of functionality
- No color-only information: Color is not used as the sole means of conveying information
- Alternative text: Descriptive alt text for all informational images
Screen Reader Compatibility
- Semantic HTML: Proper use of HTML5 elements (nav, main, article, footer)
- ARIA labels: Appropriate ARIA attributes for interactive components
- Form labels: All form inputs have associated labels
- Error identification: Form errors clearly identified and described
Content Accessibility
- Plain language: Clear, simple language avoiding unnecessary jargon
- Readable line lengths: Content constrained to readable widths (max 70 characters)
- Sufficient spacing: Adequate line height and paragraph spacing
- Responsive design: Mobile-friendly layout that adapts to different screen sizes
Assistive Technologies Tested
We regularly test our website with the following assistive technologies:
- JAWS (Job Access With Speech) with Chrome on Windows
- NVDA (NonVisual Desktop Access) with Firefox on Windows
- VoiceOver with Safari on macOS and iOS
- TalkBack with Chrome on Android
- Dragon NaturallySpeaking for voice control
- ZoomText for screen magnification
Known Accessibility Issues
We are aware of the following accessibility issues and are working to resolve them:
- PDF documents: Some PDF documents may not be fully accessible. Contact us for accessible alternatives.
- Third-party content: Embedded content from third-party providers may have accessibility limitations.
- Complex data tables: Some tables may be difficult to navigate with screen readers. We are working on improvements.
If you encounter additional accessibility barriers not listed here, please report them using the contact information below.
Feedback and Support
We welcome feedback on the accessibility of LegalRetainers.com. If you encounter accessibility barriers or need assistance, please contact us:
- Email: info@legalretainers.com
- Phone: 602-888-4809 (TTY available)
- Subject Line: "Accessibility Feedback" or "Accessibility Assistance"
We aim to respond to accessibility feedback within 2 business days.
When Reporting an Issue
To help us address your concern quickly, please include:
- The web page URL where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
Formal Complaint Process
If you are not satisfied with our response to your accessibility concern:
- Submit your complaint to info@legalretainers.com with subject "Accessibility Complaint"
- We will acknowledge receipt within 2 business days
- We will investigate and provide a resolution plan within 10 business days
- If unresolved, request escalation to our Accessibility Manager
- If still unresolved, you may file a complaint with the U.S. Department of Justice
Technical Specifications
The accessibility of LegalRetainers.com relies on the following technologies:
- HTML5
- CSS3
- JavaScript (ES6+)
- WAI-ARIA (Accessible Rich Internet Applications)
Compatible Browsers
For the best accessibility experience, we recommend using the latest version of:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Legal Requirements
This accessibility statement is in accordance with applicable laws and regulations, including:
- Americans with Disabilities Act (ADA) - Title III
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
For more information about web accessibility:
Ongoing Improvements
We are committed to continuous improvement of our website's accessibility. This includes:
- Regular accessibility audits (quarterly)
- User testing with people who use assistive technologies
- Staff training on accessibility best practices
- Continuous monitoring and updates to maintain compliance